Delivery And Shipping

Thank you for choosing jaidx.com. To ensure you receive your purchased items smoothly, please carefully read the following shipping terms.

1. Shipping Coverage
   We currently provide delivery services within the United States.
   Some remote areas may experience additional delivery time or costs.
2. Domestic Shipping Time
   Standard Shipping: Usually 3–7 business days (excluding weekends and holidays).
   Expedited Shipping: Usually 1–3 business days (depending on the region).
   Actual delivery times may be slightly delayed due to weather, traffic, or other uncontrollable factors.
3. Logistics Partners
   To ensure fast and secure delivery, we cooperate with the following major US logistics companies:
   UPS
   FedEx
   USPS
   Once your order is shipped, you will receive a confirmation email with a tracking number, allowing you to track your package status in real time.
   If your order is shipped in multiple packages, each package will have a separate tracking number.
4. Import and Customs Standards
   Shipping within the United States does not require customs procedures, but we still adhere to product safety, labeling, and packaging standards.
   All products comply with the US CPSC (Consumer Product Safety Commission) safety standards, including kitchenware, cups, and faucet accessories.
5. Delivery Notes
   Please ensure your shipping address is accurate to avoid delays or returns.
   Upon receiving your package, please check the packaging for completeness. If you find any damage or missing items, please contact customer service within 48 hours.
   We are not responsible for any additional costs incurred due to incorrect addresses provided by the customer or inability to deliver.